Training and development professionals involved in the process of training needs analysis, coordinating and organizing training programs, and evaluating the results of training
Goals
Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors.
List the strategic, tactical and administrative competencies of the training professional.
Use appropriate methods to conduct a Training Needs Assessment (TNA).
Examine ways to select and coach internal trainers and Subject Matter Experts (SMEs) and to hire external consultants.
Demonstrate the success of training at all evaluation levels - from reaction to return on investment (ROI).
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