The course aims to enhance the competencies of executive secretaries, offering advanced skills in administrative procedures, communication, and office management, and preparing them to efficiently support executives in achieving organizational goals.
This course provides an in-depth understanding of the key roles and responsibilities of an executive secretary. It covers a range of topics, including advanced administrative procedures, professional communication, time management, and problem-solving strategies. Participants will be equipped with the necessary skills to maintain an organized and efficient office environment.
Target Group
This course is designed for executive secretaries, personal assistants, and administrative professionals who aspire to enhance their skills and contribute more effectively to their organizations.
Goals
Understand the expanded role of the executive secretary in today's business environment
Develop advanced skills in managing administrative procedures and tasks
Learn effective communication skills to interact with various stakeholders
Master the techniques of managing time and prioritizing tasks
Enhance problem-solving skills to handle office management challenges
Target Competencies
Advanced administrative skills
Effective communication
Time and task management
Problem-solving
Professionalism and ethics in administration
Outlines
Understanding the Role of an Executive Secretary
Key Duties and Responsibilities of an Executive Secretary
The Changing Role of Executive Secretaries in Today's Business Environment
Characteristics of an Effective Executive Secretary
Navigating the Challenges of the Executive Secretary Role
The Importance of Professionalism and Ethics in an Executive Secretary Role
Advanced Communication Skills
Mastering Business Communication: Verbal, Non-verbal, and Written
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