High-Performing Executive PA Training: Mastering Conflict Resolution and Administration

Details

This course explores the role of an Executive PA in today's corporate environment, highlighting essential administrative functions, strategic support techniques, and conflict resolution skills. It will empower participants with the skills and insights to manage conflicts professionally, thus fostering a positive work environment.

Target Group

This course is specifically designed for current or aspiring Executive PAs, office administrators, or any professional involved in supporting senior executives in an administrative capacity.

Goals

• Understand the role and responsibilities of an Executive PA in the modern corporate environment.
• Acquire practical conflict resolution skills for efficient problem-solving.
• Learn to provide strategic support to executives, fostering effective decision-making.
• Enhance administrative skills, ensuring smooth office management.
• Develop interpersonal skills for effective communication and relationship-building.
• Improve time management and organization skills for higher productivity.

Target Competencies

• Conflict Resolution
• Administrative Management
• Strategic Support
• Interpersonal Communication
• Time Management
• Organization Skills

Outlines

Understanding the Executive PA Role

• Defining the role and responsibilities of an Executive PA.
• Adapting to changing demands in the modern corporate environment.
• Providing strategic support to executives.
• Managing professional relationships with stakeholders.

Conflict Resolution Skills

• Understanding the nature of conflicts in the workplace.
• Applying effective conflict resolution techniques.
• Enhancing negotiation and problem-solving skills.
• Promoting a positive, conflict-free work environment.