Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations
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Goals
Understand how to increase emotional intelligence (EQ) at work
Identify different behavioral styles, and learn to manage them
Negotiate with greater confidence
Learn how to achieve win-win outcomes in negotiations
Learn how negotiation can be used to increase performance
Gain insights into personal strengths and areas for development
Recognize and handle your own emotions
Understand and practice conflict management techniques
Acquire techniques to handle stress and cope with pressure
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