Administration and Office Management Professional

Target Group

• Office managers, team leaders, administrators, supervisors, secretaries, support staff, and PA’s wanting to raise their efficiency levels, improve their effectiveness and develop skills that will help their career-development
• Anyone wanting to develop their practical skills and personal strengths to help them succeed in an office environment

Goals

At the end of this intensive program you will be able to:

• Priorities and cope up with multiple tasks
• Think as a modern manager – planning, making decisions and solving problems
• Improve your communication skills to enhance relationships
• Learn how to manage your thoughts and feelings and improve self-confidence
• Be assertive and therefore more effective in the workplace
• Understand and develop intrapersonal and interpersonal skills