The Customer Complaint System - a Tool for Customer Service Improvement

28 Sep. - 02 Oct. 2025

Online - Fees : 2900

City Start Date End Date
Dubai 2025-10-12 2025-10-16
Istanbul 2025-10-26 2025-10-30
Vienna 2025-11-16 2025-11-20
Barcelona 2025-11-30 2025-12-04
Amsterdam 2025-12-07 2025-12-11
Online 2025-12-28 2026-01-01

Register for program : The Customer Complaint System - a Tool for Customer Service Improvement

28, Sep 2025
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The Customer Complaint System - a Tool for Customer Service Improvement

28, Sep 2025
Online
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Goals

  • Understand the concepts and importance of customer feedback and complaint
  • Know the flow of customer feedback  and complaint  in an organization
  • Design a customer feedback system to enhance organizational performance
  • Improve existing system and benchmark against world class standards
  • Assess and audit complaints systems and complaint

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