Managerial Skills for New Managers and Supervisors

Goals

• Discover their role as new managers or supervisors.
• Apply different leadership styles to successfully lead and motivate their employees
• Understand how attitudes and personality types affect team performance.
• Understand key components of Emotional Intelligence (EI)
• Empower employees through delegation
• Deal successfully with difficult people and resolve conflicts.
• Build and manage winning teams.
• Know the Dos and Do nots of managing meetings.
• Manage self, time, and stress in a restless work environment.
• Apply new tools and techniques to improve decision-making and problem-solving.