Resolving Contractual Claims and Disputes

Details

A hands-on program that blends contract interpretation, evidence building, delay and quantum analysis, and structured negotiation. Participants learn how to turn contemporaneous records into persuasive claim or defense narratives, apply recognized methodologies for extension-of-time and cost entitlement, and navigate resolution forums such as negotiation, mediation, adjudication, dispute boards, and arbitration. Templates, checklists, and case simulations focus on real-world outcomes.

Target Group

Target Group

• Project directors and commercial managers
• Contract, claims, and procurement professionals
• Planning/scheduling and cost control specialists
• Owners’ representatives, engineers, and contract administrators
• Legal counsel, dispute resolution, and risk/compliance partners
  

Goals

• Read and interpret contract risk drivers, notice obligations, and change mechanisms
• Build compliant claims and defenses using contemporaneous evidence and clear causation
• Apply schedule and cost methodologies for delay, disruption, and variations
• Run settlement strategies using principled negotiation and decision analysis
• Prepare for dispute resolution forums with persuasive submissions and expert inputs
• Establish governance for document control, privilege, ethics, and lessons learned
  

Target Competencies

Target Competencies

• Contract interpretation and claims entitlement assessment
• Delay and disruption analysis with defensible methodologies
• Quantum preparation and valuation of variations and losses
• Evidence strategy, expert engagement, and persuasive submissions
• Negotiation and settlement design across dispute forums
• Governance, ethics, privilege management, and continuous improvement
  

Outlines

Contract Fundamentals for Claims Readiness

• Reading the contract: scope, risk allocation, change/variation clauses, and payment terms
• Conditions precedent: notices, time bars, and waiver/estoppel considerations
• Roles and decision rights between employer, engineer/contract administrator, and contractor
• Recordkeeping discipline: correspondence, site diaries, RFIs, submittals, and meeting minutes
• Early warning systems and issue logs that reduce dispute escalation
  
  

Building Entitlement: Delay, Disruption, and Cost

• Causation chains linking events to time and money; concurrent delay awareness
• Schedule analysis options: impacted as-planned, time-impact, as-planned vs. as-built, windows
• Cost and quantum basics: prolongation, disruption/productivity loss, head office overheads
• Variations and compensation events: scope control, valuation methods, and pricing evidence
• From fact pack to narrative: structuring the claim or defense with exhibits and summaries