Management of Contracts and Contract Claims

Goals

• Provide an understanding of how and why claims and counterclaims arise 
• Explain the differences between claims and counterclaims
• Identify common causes of claims and disputes, and how to avoid them
• Discuss how to develop contracts management procedures to avoid disputes over claims and counterclaims, while resisting unjustified claims
• Enhance understanding of basic negotiation techniques to be used when resolving disputes
• Provide an understanding of some of the main methods of dispute resolution involving third parties
• Develop an understanding of Traditional and Alternative Dispute Resolution techniques, including different ways of resolving disputes without recourse to courts or arbitration
• Provide strategies and tactics for negotiating during disputes
• Explain how to use contract provisions to reduce the risk of claims and disputes