The Highly Productive and Effective Administrator

Details

This 20-hour course is designed for administrators and office managers to develop advanced competencies in managing office operations effectively. It combines the principles of emotional intelligence, strategic decision-making, and effective communication to transform participants into highly productive and effective administrators.

Target Group

Target Group:

• Administrators
• Office Managers
• Personal Assistants
• General staff members seeking to enhance their administrative skills and leadership capabilities.

Goals

• Define and understand the role of productivity and effectiveness in the success of a 21st-century administrator.
• Develop self-leadership capabilities for professional growth and advancement.
• Enhance critical thinking skills to convert problems into opportunities.
• Build and maintain excellent relationships with colleagues at all levels.
• Organize and plan effectively to maximize time and resource utilization in the office.
• Understand and apply agile leadership philosophies to improve team dynamics.

Target Competencies

Target Competencies:

• Emotional intelligence in professional settings.
• Strategic thinking and problem-solving.
• Effective communication and interpersonal skills.
• Self-leadership and personal development.
• Agile and productive work management.

Outlines

Productivity and Effectiveness: Gateways to the 21st Century Administrator

• Defining productivity in the context of office management.
• Distinguishing between efficiency and effectiveness and their application in the workplace.
• Strategies for optimizing production quality and quantity through effective streamlining.
• Identifying signs of inefficiencies in office operations.
• Implementing Work-Breakdown Structures to enhance task management.

Effective Self-Leadership

• The importance of self-leadership as a foundation for leading others.
• Identifying personal values and motivations.
• Performing a personal SWOT analysis to pinpoint areas for growth.
• Building on inherent talents and becoming more proactive.
• Adopting self-leadership practices to advance career development.