To empower professionals across various sectors with the ability to communicate more effectively using advanced techniques, improving interpersonal interactions, presentations, and overall influence within their organizations.
This course is designed to enhance the communication skills of professionals through the application of advanced techniques and tools. It focuses on verbal and non-verbal communication, effective listening, persuasive speaking, and digital communication strategies, enabling participants to convey their messages more effectively and engage their audiences more successfully.
Target Group
Target Group:
Business leaders and executives seeking to enhance their influence and leadership presence.
Marketing and sales professionals aiming to improve their persuasive communication skills.
Customer service and support staff looking to enhance interaction with clients.
Human resources professionals involved in training, development, and employee relations.
Any professional looking to boost their communication effectiveness and professional impact.
Goals
Enhance verbal and non-verbal communication techniques to improve clarity and impact.
Develop advanced listening and feedback skills to enhance interpersonal interactions.
Master the art of persuasive communication to influence and motivate others.
Utilize modern digital communication tools to extend reach and effectiveness.
Build confidence in public speaking and presentation abilities.
Target Competencies
Target Competencies:
Advanced verbal and non-verbal communication.
Effective listening and feedback.
Persuasive speaking and influence.
Digital communication proficiency.
Public speaking and presentation skills.
Outlines
Enhancing Verbal and Non-Verbal Communication
Techniques to improve articulation, tone, and pacing for clearer verbal communication.
Understanding and effectively using body language to complement verbal messages.
Exercises to develop empathetic and assertive communication styles.
Role-playing various communication scenarios to practice verbal and non-verbal skills.
Advanced Listening and Feedback
Strategies for active and reflective listening to improve understanding and rapport.
Techniques for giving and receiving constructive feedback effectively.
Role-playing exercises to enhance listening skills and feedback mechanisms.
Application of listening and feedback skills in leadership and management.
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