Managers who have experience at supervisor / professional level and are ready to take on a wider role
Newly appointed middle managers and those with experience of management but with little formal training
Those about to embark on leading a change program within their organization
Those who need to hone their influencing skills to get results that matter
Those who need a deeper understanding of what drives individual behavior and group dynamics
Goals
At the end of this workshop, participants should be able to:
Define middle management concept
Understand ethics in the workplace
Manage information and make decisions
Be familiar with the control process.
Use organizational strategies to facilitate change
Create structures and processes to manage teams
Manage as a leader
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