Effective Management Skills for Middle Managers

Details

Middle managers play a crucial role in bridging the gap between senior management and frontline employees. This 20-hour course covers key areas such as leadership, communication, conflict resolution, and performance management. Participants will learn practical techniques to enhance their management style, motivate their teams, and achieve organizational goals.

Target Group

Target Group:

• Middle Managers across all industries
• Aspiring Managers seeking to move into middle management roles
• Team Leaders looking to enhance their management skills
• Department Heads responsible for operational outputs
• HR Professionals involved in managerial training programs

Goals

• Develop strong leadership skills tailored to the unique challenges of middle management.
• Master effective communication techniques to enhance team dynamics and stakeholder relations.
• Implement conflict resolution strategies to maintain a harmonious work environment.
• Utilize performance management tools to maximize team productivity and individual development.
• Apply strategic thinking to align team goals with organizational objectives.

Target Competencies

• Leadership and Influence: Leading teams effectively under various organizational conditions.
• Communication Skills: Mastering both verbal and non-verbal communication methods.
• Conflict Management: Resolving disputes and managing team dynamics.
• Performance Optimization: Enhancing team performance through effective management practices.
• Strategic Planning: Aligning team operations with broader business strategies.

Outlines

Leadership Development for Middle Managers

• Understanding the Role and Expectations of Middle Managers
• Leadership Styles and Their Impact on Team Dynamics
• Transitioning from Peer to Manager: Navigating Challenges
• Leadership Ethics and Integrity
• Workshop: Personal Leadership Plan Development

Mastering Communication Skills

• Effective Communication Strategies for Managers
• Tools for Enhancing Interpersonal and Team Communication
• Managing Upwards: Communicating with Senior Leadership
• Digital Communication Proficiency in a Hybrid Workplace
• Role-play: Difficult Conversations and Feedback Delivery