Customer Service Excellence - Win and Keep Customers
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City
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no results on this period
City
Start Date
End Date
no results on this period
City
Start Date
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no results on this period
City
Start Date
End Date
Istanbul
05 October 2025
09 October 2025
Vienna
19 October 2025
23 October 2025
Online
09 November 2025
13 November 2025
Kuala Lumpur
23 November 2025
27 November 2025
Roma
07 December 2025
11 December 2025
Kuwait
14 December 2025
18 December 2025
c
Target Group
Customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, small business owners—as well as managers who want customer service training in order to reinforce their skills and train their staffs
Goals
Deliver better, faster service and increase customer satisfaction
Learn how to gain repeat business
Know what customers expect
Increase your credibility with customers—and your value to your organization
Manage stressful situations more effectively
Recognize the signals of customer irritation—and how to respond appropriately and assist in quickly finding a workable solution to your customer’s problem
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