Management Skills for Office Manager

Details

This advanced course delves deeper into the strategic aspects of office management. Participants will explore advanced techniques in process improvement, leadership, performance management, change management, and fostering innovation, to lead their teams more effectively and drive organizational success.

Target Group

This course is targeted at Office Managers, Administrative Managers, Executive Assistants, and others in similar roles with prior management experience, looking to enhance their leadership skills and strategic capabilities.

Goals

• Master the principles of strategic planning and implementation in an office setting.
• Understand and implement techniques for process optimization to enhance efficiency.
• Develop skills in performance management and team development.
• Gain knowledge in change management to effectively lead teams through transitions.
• Foster a culture of innovation and continuous improvement in the workplace.

Target Competencies

• Strategic planning and execution
• Advanced leadership and team development
• Process optimization and efficiency improvement
• Performance management
• Change management
• Fostering innovation

Outlines

Strategic Planning for Office Management

• Understanding strategic planning and its application in office management
• Setting strategic goals and objectives for the office
• Developing and implementing a strategic plan
• Measuring and evaluating strategic outcomes
• Case studies in strategic office management

Advanced Leadership and Team Development

• Developing leadership styles and approaches for effective team management
• Advanced team development techniques
• Emotional intelligence and leadership
• Leading through change and uncertainty
• Empowering and motivating teams