Register for program : Modern Customer Service Workshop

14, Sep 2025
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Agenda Request : Modern Customer Service Workshop

Modern Customer Service Workshop

14, Sep 2025
Prague
I agree to receive occasional emails with marketing communication under the Privacy Policy , and I confirm that I’m at least 16 years old. This consent is voluntary, and I can revoke it at any time. I can object to direct marketing, including profiling.

Please contact customer services to aquire an invoice no and a serial no.

Target Group

  • Customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, and business owners—as well as managers who want customer service training in order to reinforce their skills and train their staff

Goals

  • Increase your credibility with customers and others in the organization
  • Manage stress associated with your customer situations and conversations
  • Utilize strategies to effectively handle difficult customers 
  • Deliver better and more efficient customer service
  • Increase and maintain customer satisfaction

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I agree to receive occasional emails with marketing communication under the Privacy Policy , and I confirm that I’m at least 16 years old. This consent is voluntary, and I can revoke it at any time. I can object to direct marketing, including profiling.