Advanced Public Services Administration

Details

This comprehensive training course focuses on the principles and practices of public services administration. Participants will explore advanced strategies for managing public services, including policy development, resource allocation, performance measurement, and stakeholder engagement. The course aims to enhance participants' ability to lead public service organizations, improve service delivery, and respond to the needs of the community.

Target Group

Target Group:

• Public service managers and administrators
• Government officials and policymakers
• Community leaders and non-profit organization managers
• Public sector consultants and advisors
• Professionals involved in public service delivery and management

Goals

• Understand the principles of public services administration.
• Learn advanced techniques for policy development and implementation.
• Develop skills in resource allocation and financial management.
• Enhance capabilities in performance measurement and management.
• Implement strategies for effective stakeholder engagement and community involvement.
• Utilize modern tools and technologies for public service management.
• Address challenges and opportunities in public services administration.

Target Competencies

Target Competencies

• Public services administration
• Policy development and implementation
• Resource allocation and financial management
• Performance measurement and management
• Stakeholder engagement and community involvement
• Utilization of modern tools and technologies

Outlines

Introduction to Public Services Administration

• Overview of public services administration
• Key roles and responsibilities of public service administrators
• Importance of public services in community development
• Case studies on successful public services administration

Policy Development and Implementation

• Principles of effective policy development
• Techniques for formulating and implementing policies
• Evaluating the impact of public policies
• Aligning policies with organizational goals and community needs
• Case studies on policy development and implementation