To equip participants with the knowledge and skills needed to effectively design, implement, and manage performance-based contracts, ensuring value for money and improved service delivery.
Performance-based contracting (PBC) is a results-oriented approach that ties contractor payments to the achievement of specific performance outcomes. This course provides an in-depth understanding of PBC principles, techniques for developing performance metrics, and strategies for managing and evaluating contract performance. Participants will learn to align contractor incentives with organizational goals, enhancing accountability and service quality.
Target Group
Target Group:
Contract managers
Procurement professionals
Project managers
Public sector officials
Business development managers
Anyone involved in contract development and management
Goals
Understand the fundamental principles of performance-based contracting.
Learn how to design and develop effective performance metrics and indicators.
Develop skills to manage and oversee performance-based contracts.
Gain techniques for monitoring and evaluating contract performance.
Enhance capabilities in aligning contractor performance with organizational goals.
Implement strategies to improve accountability and service quality through PBC.
Target Competencies
Targeted Competencies
Proficiency in designing and developing performance metrics
Skills in managing and overseeing performance-based contracts
Techniques for monitoring and evaluating contract performance
Ability to align contractor performance with organizational goals
Knowledge of strategies to improve accountability and service quality
Understanding of advanced PBC strategies and trends
Outlines
Introduction to Performance-Based Contracting
Definition and importance of performance-based contracting
Key differences between traditional and performance-based contracts
Benefits and challenges of PBC
Case studies on successful performance-based contracts
Designing Performance Metrics
Identifying key performance indicators (KPIs)
Setting measurable and achievable performance targets
Techniques for developing performance metrics
Practical exercises in designing performance metrics
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