People Management Skills for Managers, Supervisors and Team Leaders

Details

This course provides a deep dive into the complexities of people management, focusing on various aspects such as communication, motivation, conflict resolution, and team-building. Through a blend of theoretical learning and practical exercises, participants will develop their ability to effectively manage and lead their teams, inspiring high levels of performance and ensuring a harmonious work environment.

Target Group

The target group includes professionals in managerial, supervisory, and team leadership roles across various sectors and industries. This course is designed for:

• Current and aspiring managers, supervisors, and team leaders.
• Professionals in leadership roles seeking to enhance their people management skills.
• Individuals aiming to improve team performance and foster a positive work environment.

Goals

• Understand and apply effective communication techniques in a team setting.
• Motivate team members, fostering engagement and commitment.
• Resolve conflicts constructively and maintain team harmony.
• Build and lead high-performing teams.
• Identify and leverage the diverse skills and strengths within their team.
• Promote continuous learning and development within the team.

Target Competencies

• Effective Communication
• Motivation and Engagement
• Conflict Resolution
• Team Building
• Strengths Identification and Leveraging
• Promotion of Continuous Learning

Outlines

Effective Communication in Team Management

• Importance and principles of effective communication
• Communication styles and their impact
• Techniques for clear and assertive communication
• Active listening and feedback mechanisms
• Overcoming communication barriers in teams

Motivation and Engagement

• Understanding motivation and its role in team performance
• Techniques for motivating team members
• Building engagement within the team
• Recognizing and rewarding team performance
• Encouraging team member participation and input