The course is intended primarily for FM teams (including building services and estate managers) but, depending on the nature of the organization, it can also be a very useful opportunity to bring in other personnel who would benefit from a greater insight into the FM function or service, eg , procurement, commercial, contracts accounts and project managers and staff
Goals
Depending on the particular focus required (see ‘Special features’, below), this program will give participants:
An update on current best practice in facilities management
Greater awareness of the customer / financial / organizational context in which the FM function operates
A complete view of the role and responsibilities of the Facilities Management function
Practical advice and guidance on selection and management suppliers
Greater awareness of health and safety compliance issues, risk management and business continuity
An appreciation of the importance and benefits of good project management
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