Professional Certificate in the Senior Secretary Development Program

Target Group

• Participants should have many years experience and be restful with the needs of their role and have the sense that they are able to take on greater responsibilities now or in the near future. This, in particular applies to aspirant public administrators and secretaries who are confident in their current position
• Those who wish to be more proactive grow in their position and take on more management liability.
• Public administrators and secretaries who wish to increase their portfolio of skills and competences
• Senior directors who wish to improve their effectiveness or promotional prospects

Goals

• Creating opportunities for your personal development and accepting the challenges when they arise
• Managing yourself, your subordinates, your colleagues and your boss more effectively
• Developing the competence & managerial aspects of your role
• Improving your confidence, assertiveness and communication skills
• Managing the stress and pressure in an increasingly challenging environment
• Understanding your own and others personality & its effect on behavior
• Make better and more effective decisions
• Particular competences that will be developed are:

• How to communicate better with a wide range of people
• How to negotiate with other more effectively
• How to use a variety of time tools effectively
• Improvement in memory skills
• How to motivate yourself and others How to analyze your performance for future development opportunities